FAQ

Do I have to keep my iPhone connected to the charger during the night?

No, you don’t, only if your battery is low. On the iPhone WakeApp will use only about 25-35 Percent of the battery. If the battery level is too low, WakeApp will warn you.

Does WakeApp run in background mode?

Yes, WakeApp 2.4.0 or higher fully supports operation in background. Once you have started a recording, you can move WakeApp into background or lock your screen. WakeApp will continue recording and wake you up at the right time in the morning.

Can I use it on my iPod touch/ iPad?

Yes, WakeApp runs on all devices with iOS 5.0 or higher.

Can I use my own music from the  music library as a wake-up melody?

Yes, of course. In WakeApp’s settings you can select your favorite music as a wake-up sound.
WakeApp will play it at wake-up time with a slowly increasing volume to wake you up gently.

I am not sleeping alone and my partner´s movements are being recorded. What can I do?

You can lower the sensitivity if you go to the Test tab until only your own movements are detected by WakeApp.

Does WakeApp work  in airplane mode?

Of course it does and it is advised to do so, because:
-battery consumption is reduced
-your device will emit almost no electromagnetic radiation close to your body.

Why isn’t there a setting which automatically switches to airplane mode when using WakeApp?

Because Apple doesn´t allow this function.

What is the minimum battery level required for a night-long recording?

Battery consumption varies among iPhone, iPad and iPod touch and depends on the recording duration. Normally it will need about 25 to 35 Percent and if the battery level is too low, you will receive an alert.

Does WakeApp work after pressing the On/Off button or Home button?

Yes it does. WakeApp 2.4.0 or higher continues to run if you lock the screen or if you have pressed the Home button.

Can I change the wake-up window to anything else than the default 30 minutes?

Yes you can. Go to the settings page and select a value between 15 and 30 minutes.

Can I listen to music while falling asleep?

Yes you can. Use the built-in music app and play your favorite music. After a configurable sleep timer has elapsed, WakeApp slowly fades the music out.

I am scared to knock my iOS device out of bed while sleeping, what can I do?

If your device is not connected to a charger, you may place it partly under your pillow. Make sure that you adjust your volume appropriately, otherwise you might not hear the wake-up sound.
Another option is to place your device under the bed sheet.

Can I put my iOS device under the pillow?

Yes you can, but only if you are not charging your device, otherwise it might overheat.
If you cover your device entirely, audio recording sensitivity will be greatly reduced and make sure to adjust the alarm volume appropriately.

What is the best position for my iOS device?

The closer to your body the more sensitive the device will be to your movements.
This is especially important if you are NOT using the latest generation iOS devices (iPhone 3GS or iPod touch 3G), since these devices have significantly less sensitive accelerometers.
We have concluded that the best position is very close to the pillow or even partly underneath the pillow (Attention! do only cover your device if it is not being charged, see above FAQ).

WakeApp did not wake me up, what went wrong?

Make sure the battery level is not to low when you start recording, otherwise
your iOS device might power down in the middle of the night.
Another reason might be a very low alarm volume.

WakeApp was running all night but did not record any movements, how come?

Following reasons are possible:
-your mattress is very hard
-your iOS device is placed to far away from you
-the sensitivity setting is to low
->place your iOS device as close as possible to you and make sure that WakeApp is able to detect your movements in the test setup and that the sensitivity setting is set to maximum (10)

What is the Sleep Quality Index (SQI) good for?

The SQI expresses the amount of deep sleep compared to your total sleep.
The higher the number, the more deep sleep you had and the more efficient your sleep was.

My Sleep Quality Index (SQI) is XX percent, what is this telling me?

As a rule of thumb, the SQI of a healthy, normal seeping adult is around 70-90 percent.
SQI values significantly below 60 percent may indicate a problem with your sleep quality. But more important than absolute values are significant changes of the SQI over time. You can easily observe your SQI variation in WakeApp’s history view.